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Payment Guide

 

This Credit Card Payment Guide applies to the online store Mossdecory (hereinafter referred to as “we”) and is intended to help you understand the available credit card payment options, procedures, and important notes. This guide applies only to online purchases.

1. Supported Credit Cards

We support commonly used credit cards, including but not limited to:

  • Visa

  • MasterCard

The specific credit card options available will be displayed on the checkout page.

2. Credit Card Payment Process

  • Review the product details and add the item to your shopping cart;

  • Proceed to checkout, enter your delivery information, and confirm your order;

  • Select credit card as the payment method;

  • Enter the required credit card information, including card number, expiration date, and security code;

  • Confirm the payment details and submit the payment;

  • Once payment is successful, your order will be created and an order confirmation will be sent to you.

3. Payment Security

We apply reasonable security measures to protect your payment information.Credit card details are transmitted using secure encryption during the payment process. We do not store your complete credit card information, helping reduce the risk of unauthorized access.

4. Common Reasons for Payment Failure

If a payment is unsuccessful, it may be due to one of the following reasons:

  • Incorrect credit card information;

  • Expired card or insufficient available credit;

  • Transaction restrictions applied by the card issuer;

  • Temporary network or connection issues.

Please verify your information and try again, or contact your card issuer for further assistance.

5. Charges and Order Confirmation

  • The payment amount will be charged to your credit card once the transaction is successfully completed;

  • Orders will only be processed after payment has been confirmed;

  • If payment is not completed, the order will not be confirmed or shipped.

6. Contact Us

If you have any questions about credit card payments or need support during checkout, please contact us at:

Address: 200 N BROOKS ST APT 2C, KINGSTREE, SC 29556-3548, United States
Telephone: +1 (845) 380-2686
Email address: info@mossdecory.com
Opening hours: Monday to Friday, from 9:00 AM to 6:00 PM (Australia/Sydney, AEST/AEDT)