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Privacy Policy

 

This Privacy Policy applies to the online store Mossdecory (hereinafter referred to as “we”). We are committed to protecting your personal information and handling data in a transparent and responsible manner. Please read this policy carefully before using our online store.

1. Scope of This Policy

This Privacy Policy applies to all personal information processing activities arising from your access to, browsing of, and use of our online store, including but not limited to placing orders, making payments, contacting support, and subscribing to communications.This policy applies exclusively to online activities and does not involve any offline sales or offline data collection.

2. Information Collection Technologies (Cookies)

We use Cookies and similar technologies to ensure the proper functioning of the website and to enhance your user experience. Cookies may be used to:

  • Remember your preferences;

  • Maintain continuity of the shopping process;

  • Analyze website usage in order to improve our services.

The use of Cookies is based on user awareness. You may choose to accept or decline some or all Cookies through your browser settings.

3. Use and Sharing of Information

The personal information we collect is used solely for the following purposes:

  • Processing orders, payments, and after-sales matters;

  • Providing customer support and necessary notifications;

  • Improving website functionality and user experience;

  • Preventing fraud and ensuring transaction security.

We do not sell your personal information. Information is shared only to the extent necessary to achieve the purposes above and is protected through appropriate safeguards.

4. Data Storage and Cookies Management

We retain personal information only for as long as necessary to fulfill the purposes for which it was collected.Data related to Cookies is stored based on user awareness and authorization. You may manage or withdraw your consent to Cookies at any time through your browser or device settings. Please note that disabling Cookies may affect certain website functions.

5. User Rights

You have the following rights regarding your personal information:

  • Right of access: to know what personal information we hold about you;

  • Right of rectification: to request correction of inaccurate or incomplete information;

  • Right of deletion: to request deletion of your personal information where applicable;

  • Right of withdrawal: to withdraw your consent at any time where processing is based on your consent.

To exercise these rights, please contact us using the details provided in the “Contact Us” section below.

6. Legal Basis for Data Processing

We process personal information in accordance with the lawful bases recognized under GDPR policy, including:

  • Performance of a contract: to process orders and provide the products and services you purchase;

  • Explicit consent: for newsletter subscriptions and related marketing communications where you have given clear consent;

  • Compliance with legal obligations: for tax, accounting, and required regulatory purposes;

  • Legitimate interests: to improve user experience, maintain system security, and prevent fraud, provided such interests do not override your rights and freedoms.

7. Contact Us

If you have any questions about this Privacy Policy or our handling of personal information, or if you wish to exercise your rights, please contact us at:

Address: 200 N BROOKS ST APT 2C, KINGSTREE, SC 29556-3548, United States
Telephone: +1 (845) 380-2686
Email address: info@mossdecory.com
Opening hours: Monday to Friday, from 9:00 AM to 6:00 PM (Australia/Sydney, AEST/AEDT)